What do LensCrafters, a new puppy and tax season have to do with one another? A lot if you are a member of one family from Nicholasville, KY. Rebecca recently shared her experience with the LensCrafters’ customer service team with us.
Rebecca’s husband, John, is a CPA and needs the reading glasses he bought at LensCrafters to prepare his clients’ tax returns. With April 15th fast approaching, he has been spending long hours looking at countless documents of small numbers. Going without these glasses is simply not an option for him.
This is where the new puppy comes into play. John isn’t a big fan of dogs, but his daughters, Olivia and Abigail, desperately wanted a new puppy. And since he loves his teenage daughters the family recently got a… [read more]